Legacy domain and migration to Greenby

[#1]

Certainly initially Greenby will use Round Cube (the same as the current webmail programme).  What they will offer in future ... is something to be determined in the future.

Why might they offer an "app"?  They provide email hosting which is accessibly from any IMAP / PO3 / SMTP email client, or which there are dozens in the market place.

[#2 · Accepted solution]

Will this function be removed from the portal and if so, will it be available in a separate Greenby account?

@SteelCity1 email configuration will move to a Greenby provided portal

If it helps, I've used one of the other Enix brands (EcoHosting) in the past and they provided the email configuration via a CPanel based portal. I would imagine they would use the same portal for Greenby. It had similar facilities to the PN one in terms of managing mailboxes, aliases and redirects. I belive the Spam detection configuration was a little different ( but probably better! )

[#3]

@Townman 
@MisterW 

Thank you for your replies. All clear now. Will just have to wait and see what transpires regarding our domains. 

[#4]

I am also one of those that got a free for life domain.

I took the decision a few years back that I would move my main email address to a more mainstream provider. My domain address was really only for vanity and pn email was quite flaky and unsecure at the time, also I felt it was a tie to PN when I was considering moving providers.

I still collect any mail that turns up there via redirects so would miss it a bit though I hardly get anything of value. I do still find it useful as a fall back address for signing up to offers or "free" wifi etc so it gets quite a lot of spam. I'll almost certainly let it die off after the 2 years though. I thought the job of unpicking my email address from organisations and subscriptions was going to be difficult but actually, spread over a decent length of time it wasn't nearly as disruptive as I thought it was going to be.

I volunteer to help older and disabled people with their tech and I've seen a lot of people have problems with their bundled email. So many providers Email services cause quite a few problems (EE is the worst culprit) 

[#5]

I'm one of those original users and have used my domain for email for the past 21 years and dearly want to continue doing so. Perhaps part of the original question relates to the hosting and renewing being free of charge for life? I suspect that may not be the case as I presume Greenby will charge for hosting and renewing domains.

That's a positive for me as I'm no longer a Plusnet broadband customer (had to leave as they could not provide FTTP when I moved home 3 years ago) but they have continued to provide me with free email, domain hosting and domain renewal which I do feel I should be paying for as I'm no longer a customer, but apparently they have no mechanism for charging in this scenario.

Moving to a more commercial service with a provider set up to provide those services will add a degree of comfort for me as I have had the odd issue with Plusnet at domain renewal time and probably should have moved my domain before now but didn't want the hassle.

One issue I'm curious about (if anyone has an answer) is will Greenby offer a "catch-all" capability as I often tailor email addresses as a way of checking companies aren't leaking or selling my email email address to others - for example, I'd use greenby@uncletupelo.co.uk for correspondence with Greenby (uncletupelo.co.uk isn't my real domain name - hope it isn't anyone else's!) Does anyone know?

[#6]

As far as the super users know from the discussion with the business, the new service has at least the same functionality as does Plusnet's platform.  There has been no suggestion that there is no catch-all capability.

If the service is similar to that of Mythic Beast, it might also provide server-side auto responses and a catch-all facility on all mailboxes.  Until we see it, we just do not know!

[#7]

@Uncle_Tupelo Thank you for replying to my thread. Re your comment about Plusnet not having the mechanism to deal with your domain, I wonder if that will be reflected when the move to Greenby takes place and that it will go ahead on the same terms and conditions.

I just hope that the move will take place with no bother to us and that previous terms are honoured. Changing email address after all these years would be a massive headache and one that I can do without at my age. 

[#8]

"That's a positive for me as I'm no longer a Plusnet broadband customer (had to leave as they could not provide FTTP when I moved home 3 years ago) but they have continued to provide me with free email, domain hosting and domain renewal which I do feel I should be paying for as I'm no longer a customer, but apparently they have no mechanism for charging in this scenario."

That's interesting as fear of losing the legacy email was the main thing stopping me from shopping around. Although in the old days I think they used to charge by transferring the domain to a dial-up account.