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Leaving

dennisb66
Grafter
Posts: 371
Registered: 01-08-2007

Leaving

On the 29th my landline and account will be closed as I am now using MiFi .What will happen to my plusnet  e-mail address, will it still be usable. I'm hoping  so or I can foresee a few problems ahead.
2 REPLIES
Moderator
Moderator
Posts: 26,680
Thanks: 1,607
Fixes: 121
Registered: 14-04-2007

Re: Leaving

I believe you can keep it live for an annual fee.

Customer and Forum Moderator.

acr
Rising Star
Posts: 223
Thanks: 14
Fixes: 1
Registered: 06-04-2007

Re: Leaving

Section 1.6 of the Cancellation Policy:
Quote
It is possible, when requesting an account cancellation, to request a downgrade to a mail only package for £20 a year instead of full account closure. This will allow continued access to email and some member centre features. This option must be requested at the time of cancellation.

http://www.plus.net/support/service/policies/cancellation.shtml#gp5