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Leaving

dennisb66
Grafter
Posts: 371
Registered: 01-08-2007

Leaving

On the 29th my landline and account will be closed as I am now using MiFi .What will happen to my plusnet  e-mail address, will it still be usable. I'm hoping  so or I can foresee a few problems ahead.
2 REPLIES
Moderator
Moderator
Posts: 26,420
Thanks: 1,450
Fixes: 81
Registered: 14-04-2007

Re: Leaving

I believe you can keep it live for an annual fee.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
acr
Rising Star
Posts: 222
Thanks: 13
Fixes: 1
Registered: 06-04-2007

Re: Leaving

Section 1.6 of the Cancellation Policy:
Quote
It is possible, when requesting an account cancellation, to request a downgrade to a mail only package for £20 a year instead of full account closure. This will allow continued access to email and some member centre features. This option must be requested at the time of cancellation.

http://www.plus.net/support/service/policies/cancellation.shtml#gp5