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Leaving

dennisb66
Grafter
Posts: 371
Registered: ‎01-08-2007

Leaving

On the 29th my landline and account will be closed as I am now using MiFi .What will happen to my plusnet  e-mail address, will it still be usable. I'm hoping  so or I can foresee a few problems ahead.
2 REPLIES 2
Strat
Community Veteran
Posts: 31,305
Thanks: 1,627
Fixes: 565
Registered: ‎14-04-2007

Re: Leaving

I believe you can keep it live for an annual fee.
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acr
Rising Star
Posts: 265
Thanks: 30
Fixes: 1
Registered: ‎06-04-2007

Re: Leaving

Section 1.6 of the Cancellation Policy:
Quote
It is possible, when requesting an account cancellation, to request a downgrade to a mail only package for £20 a year instead of full account closure. This will allow continued access to email and some member centre features. This option must be requested at the time of cancellation.

http://www.plus.net/support/service/policies/cancellation.shtml#gp5