Leaving plusnet and old freenetname email account

stephenwood74 · ‎08-08-2018

Im currently in the process of leaving plusnet - no problems just a better deal. I use an email account and domain I registered when I had freenetname back in 1999. The pop servers are still using pop.freenetname.net. Will the domain & pop mailbox remain after my plusnet account is ceased? or will I lose this?

Mav · ‎06-04-2007

Moderator's note(s):

Thread moved from Fibre Broadband to Email.

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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Townman · ‎22-08-2007

freenetname.net Is a legacy email service, not associated with your Plusnet account. Therefore it should remain in place after migrating your ISP service. It would be wise to ask the question of COTS - phone support and choose the “I’m thinking of leaving option”.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.