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Keeping email service

FIXED
Timalay
Grafter
Posts: 185
Thanks: 1
Registered: ‎02-05-2010

Keeping email service

Basically, another provider is rolling out full fttp broadband in my area.  I won't be looking at leaving Plusnet any time soon.  But if I did go with this ISP, could I keep the Plusnet email for a price?

3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 14,709
Thanks: 5,499
Fixes: 393
Registered: ‎30-07-2007

Re: Keeping email service

Fix

could I keep the Plusnet email for a price?

You can actually keep it for free! You need to request, at the time of migrating, a downgrade to an 'email only' account.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Timalay
Grafter
Posts: 185
Thanks: 1
Registered: ‎02-05-2010

Re: Keeping email service

That's the thing, the ISP rolling out full fttp won't part of the BT infrastructure.  They're rolling their own cabling.

Townman
Superuser
Superuser
Posts: 23,002
Thanks: 9,591
Fixes: 160
Registered: ‎22-08-2007

Re: Keeping email service

However you connect to the internet (via a third party cabling provider of 4G/5G network) you can still access your legacy Plusnet (free) email only account.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.