Is there currently a problem with POP mail? (11/3/15 13:45)
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Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 10:59 AM
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P.S. I've got Yosemite on a 5 yr old old Mac Mini but my husband's iMac is still on Lion and he's had none of this trouble as his is an older version of Mail without the automatic mail setting option.
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 12:57 PM
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Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 2:14 PM
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Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 2:32 PM
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Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 2:35 PM
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What is your platform? There is a suggestion around that some Apple platforms are setting SSL unilaterally.
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Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 3:20 PM
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Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 3:46 PM
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I am running OS X Yosemite version 10.10.2 on a 2-yr old iMac. This is the first time I have had any problems with my email.
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 6:30 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 6:55 PM
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Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 8:08 PM
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I see there was a security update on 10th March, but this problem didn't manifest itself until 12th March.
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 8:11 PM
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Quote from: Mad My mail accounts haven't reset themselves to SSL since I unticked 'Automatically detect and maintain account settings', so that's fixed the problem for me (till Apple changes something else!).
P.S. I've got Yosemite on a 5 yr old old Mac Mini but my husband's iMac is still on Lion and he's had none of this trouble as his is an older version of Mail without the automatic mail setting option.
Ahhh...
I'll try that. My SSL has turned itself back on again! I'll see how it goes with the 'Automatically detect and Maintain...' turned off.
I wonder why it has only recently started to play up? I'm yet to install the most recent update although it's downloading now. (Security Update 2015-002)
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
14-03-2015 12:51 PM
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There may be a problem with the mail server or network. Verify the settings for account “**********************” or try again.
The server returned the error: Connections to the server “imap.plus.net” on the default ports timed out.
Any ideas on a fix? This must surely be effecting lots of users/customers?
Many thanks
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
14-03-2015 2:16 PM
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Thanks
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
14-03-2015 2:22 PM
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This thread has made several references to the Apple update unilaterally implementing SSL security on mail server connections. PlusNET does not support SSL connections. This issue is an Apple issue. You can circumvent thissue by going to the email configuration settings and turning off "use SSL" as described elsewhere in this thread.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
14-03-2015 2:30 PM
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Funnily, it wasn't changing all my Plusnet mail accounts and it only started changing them the morning after I installed the latest security update.
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
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