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Is there a problem with sending email today?

MauriceC
Hero
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Is there a problem with sending email today?

Is there a problem with sending email today?
Getting rejections and disconnects from server even to another User on this account.

Maurice

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

5 REPLIES 5
Nibiru
Community Veteran
Posts: 5,797
Thanks: 424
Fixes: 11
Registered: ‎11-08-2007

Re: Is there a problem with sending email today?

To test, I just sent a message via the Plusnet email servers to a non-Plusnet account without issue, then replied back to the Plusnet servers, again without issue.
While not very definitive, it's working in and out for me.
Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
MauriceC
Hero
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Is there a problem with sending email today?

Thanks Nibiru
The only difference my end is that I'm in a temporary location this week and accessing via a different WiFi network.  Receiving mail OK and have working FTP and access to a website I maintain.
Error message from Server
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was~~~~~~~~~~~~~~~~~  Subject 'Connection success', Account: 'pop3.plus.net', Server: 'relay.plus.net', Protocol: SMTP, Server Response: '550 <ann@theoldpo.co.uk> recipient rejected - relay denied', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop3.plus.net', Server: 'relay.plus.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

pwatson
Rising Star
Posts: 2,470
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Is there a problem with sending email today?

Are you using authenticated SMTP for sending?  If you're not on the PN network you need to make sure that you email program sends your username and password.
MauriceC
Hero
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Is there a problem with sending email today?

Aargh!  Forgot about that - last used it 3 years ago! 
Now need to remember the password?

Maurice

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MauriceC
Hero
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Is there a problem with sending email today?

Thanks pwatson
Logged into Member Centre and changed the password.  Now seems to be working.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.