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Is outgoing email filtered?

michael1978
Newbie
Posts: 8
Registered: ‎01-04-2014

Is outgoing email filtered?

Is outgoing email filtered? Several emails that I have sent recently have not arrived, but I don't get any 'bounce' messages or other feedback. This seems to happen when emails include links or attachments. For example when I share a Dropbox link in an email (rather than directly from my Dropbox account - that seems to work).
Many thanks,
Michael
Apologies if this topics has been covered somewhere - if so, I can't find it.
2 REPLIES 2
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Is outgoing email filtered?

Hi, we don't.
It sounds like you might have some form of security software which might be stopping those from going through.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
michael1978
Newbie
Posts: 8
Registered: ‎01-04-2014

Re: Is outgoing email filtered?

Thanks for the response Adam. No it's not that - I use Kaspersky, but I turned that off and the email still doesn't get through.
I've run a couple more test and it looks like the receiver is silently blocking - the email does get through to some recipients.
I don't mind that so much, but it would be nice if whatever is blocking my email gave some sort of indication. But I guess that would help the Bad Guys ...
Many thanks