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Increase of False Positive in SPAM folder

MrToast
Grafter
Posts: 550
Registered: ‎31-07-2007

Increase of False Positive in SPAM folder

Over the past couple of weeks I've noticed that I'm getting a lot of false positives. They include circulars from Lastminute and other bone-fide mail lists that I'm signed up to.
Has anything changed in the filtering?
2 REPLIES 2
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Increase of False Positive in SPAM folder

I got one of my regulars put in the spam box yesterday
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Increase of False Positive in SPAM folder

Nothing's changed on our side, I'd recommend whitelisting the sender to avoid any chance of false positives in future.