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Incorrect warning on email spam management screen

Townman
Superuser
Superuser
Posts: 19,668
Thanks: 8,025
Fixes: 94
Registered: ‎22-08-2007

Incorrect warning on email spam management screen

I have just sought to alter the email spam settings on my username.plus.com email domain in order to inspect any emails being received from parties outside of PlusNet in respect of the email addressed used solely for billing and support.
Though the "Block all incoming email to this domain" was not ticked, the bottom of the page states...
Quote
Domain Email Blocked
You cannot set your spam settings because email to this domain has been blocked
To renable email to this domain, simply uncheck the option above labeled 'Block all incoming email to this domain' then click 'Update Settings' below

Not only is the warning incorrect, "re-enable" and "labelled" are spelt incorrectly.
Can you please raise an internal error report for resolution at some future time?

Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

13 REPLIES 13
PeterLoftus
Pro
Posts: 2,583
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Registered: ‎27-05-2011

Re: Incorrect waring on email spam management screen

And warning is spelt incorrectly in your title Grin
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Townman
Superuser
Superuser
Posts: 19,668
Thanks: 8,025
Fixes: 94
Registered: ‎22-08-2007

Re: Incorrect warning on email spam management screen

Thanks Peter,
I guess I asked for that!  I double read the post carefully, but completely forgot about checking the (now corrected) title.  Embarrassed

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Incorrect warning on email spam management screen

I guess these problems stem from using these "low-tech" iPads  Grin
Townman
Superuser
Superuser
Posts: 19,668
Thanks: 8,025
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Registered: ‎22-08-2007

Re: Incorrect warning on email spam management screen

AO,
No that was done on a computer.
BTW, in answer to your question - it depends on how big your balls are!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: Incorrect warning on email spam management screen

Well you must be all fingers and thumbs then Grin
Nibiru
Community Veteran
Posts: 5,797
Thanks: 424
Fixes: 11
Registered: ‎11-08-2007

Re: Incorrect warning on email spam management screen

You should watch what you say, otherwise he might give you the iFinger !  Cheesy
Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
Anotherone
Champion
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Registered: ‎31-08-2007

Re: Incorrect warning on email spam management screen

iPM sent Cheesy
Townman
Superuser
Superuser
Posts: 19,668
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Re: Incorrect warning on email spam management screen

I do hope that jovial banter on here does not distract CRT from looking at the reported issue with seriousness!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 455
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Registered: ‎31-08-2007

Re: Incorrect warning on email spam management screen

Do you have any entries in the 'Blocked Addresses' box at the bottom of the page Kevin?
Townman
Superuser
Superuser
Posts: 19,668
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Registered: ‎22-08-2007

Re: Incorrect warning on email spam management screen

A bit off topic, other than your question is in relation to the reason for looking here!  From historical abuse events...

Blocked Addresses
margaret.kakel@hotmail.co.uk
allinaday.com.au
pokccarfntor@nbctifton.org
wohnstadtbau.de
platinumwedding.com
veenmagazines.nl
folia-fabrics.com
ekit.com
yourstayhome.com
24hr-loans.co.uk

And just took off discard obvious spam.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: Incorrect warning on email spam management screen

I'm not seeing this warning message, but haven't tried altering anything to see if I can provoke it, it was more a case of seeing what things may cause it to be there in the first place.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
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Registered: ‎01-01-2012

Re: Incorrect warning on email spam management screen

I've raised this internally with our web development team (84116).
We'll get this sorted when we can.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Townman
Superuser
Superuser
Posts: 19,668
Thanks: 8,025
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Registered: ‎22-08-2007

Re: Incorrect warning on email spam management screen

Thank you.  Wink

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.