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Incoming email rejected as spam

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Newbie
Posts: 1
Registered: ‎27-03-2020

Incoming email rejected as spam

We have happily been receiving emails from our brother in law for some time. However when he sent his last one to everyone, as he normally does, it was rejected by plus net as spam. He screenshot over the message he received back. I tried forwarding it from my work email and it was similarly bounced back. 

 

Can the spam filter be adjusted to accept this email address?