Important Email just went missing - can someone from support help me ?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Important Email just went missing - can someone fr...
Important Email just went missing - can someone from support help me ?
22-11-2018 9:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
I just saw an email in my inBox, using Webmail, from a recruitment agency. I contained some important information that I need to read. My inBox was getting rather cluttered and I have messages from two senders with the same name so I took the time to create a new folder and scuttle some less important messages out of the way.
The really important message that I need to see has gone. It's not in any of my other folders. I think this has happened before to be honest but back then I couldn't be sure I didn't delete it by mistake. I am sure today.
Is a support person reading this ? can you try to get the message back. I received it around 8 am today, 08:02 I think it was.
thanks
Re: Important Email just went missing - can someone from support help me ?
22-11-2018 3:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @MSeriesNew
Sorry to hear this.
I can see that this issue has been raised to our Network Admin team to investigate.
Updates will be provided on this ticket thread.
Thanks,
MoR
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Important Email just went missing - can someone fr...