IP Addresses listed as Blacklisted
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Re: IP Addresses listed as Blacklisted
18-02-2019 8:42 AM
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hiMOR, this is the only recipient who is reporting this. My email had no links. I've been emailing the recipient back and forth for some time with no problem. I then started getting the following,
Re: IP Addresses listed as Blacklisted
18-02-2019 9:20 AM - edited 18-02-2019 9:28 AM
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Removing the IP address associated with your domain name will have no effect as you are sending your mail via PlusNet's mail relay and not sending it directly out yourself. The recipient's IT team were wrong to infer a link to the Spamhaus PBL - it is not relevant in this situation. To be fair, the MXToolbox tool is very misleading in this respect as, for convenience, it allows you to enter a domain name and it'll do a DNS lookup on that before submitting it to the blacklists for checking. That's not how the majority of blacklists function though.
Re: IP Addresses listed as Blacklisted
18-02-2019 9:31 AM
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Hi MJN, thanks for your reply. Is there anything I can do to solve this problem?
regards
Paul
Re: IP Addresses listed as Blacklisted
18-02-2019 9:37 AM
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It's a difficult one as it's the recipient's mail system doing the rejecting, and unfortunately doing so in rather a cryptic fashion with that non-delivery message! Furthermore, the advise they handed out was misleading, or perhaps they really are using blacklists in a way they are not meant to be used in which case they could well be losing a lot of legitimate mail besides your own!
I don't think there's anything you, or indeed PlusNet, can do as the solution to this one lies elsewhere.
Re: IP Addresses listed as Blacklisted
18-02-2019 9:42 AM
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Ok, thank you. The recipient worried me by telling me that as I was now blacklisted I'd never be able to send an email to anyone on a secure server, as it would be rejected. As this seems, as you say, a problem with their end, I'll leave it as there's nothing more I can do.
Thank you very much for your time, and the other folks who gave advice.
kindest regards
Paul
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