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IMAP server down?

FIXED
nkhughes
Dabbler
Posts: 16
Thanks: 2
Registered: ‎17-09-2007

IMAP server down?

Just sent an email and SeaMonkey is now stuck trying to move the sent message to the corresponding IMAP folder. Pinging imap.plus.net from a couple of computers returns nothing, but relay.plus.net is fine. When I ping imap.plus.net it's looking for 217.46.26.43,

 

Anyone else getting this?

 

*** Update ***

After about 20 minutes the sent message finally got moved, but the imap.plus.net ping is still timing out on both computers..

12 REPLIES 12
BoneMan
Grafter
Posts: 167
Thanks: 8
Registered: ‎01-08-2007

Re: IMAP server down?

Possibly related to another problem I an having with retrieving mails (via Outlook) give me this error:


Task 'xxxxxxxxx@yyyyyyy.plus.com - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).  The server responded: -ERR Cannot connect to POP server 217.46.26.48 (217.46.26.48:110), connect error 10060'

This problem has been (and still is) happening for the last hour or so 😞

 

Ray.

Fishman
Newbie
Posts: 3
Registered: ‎05-04-2018

Re: IMAP server down?

Hi Dabbler,

 

I am experiencing email errors both on my laptop and mobile phone. Unable to receive emails. 

 

Looks like an IMAP error. 

 

 

MisterW
Superuser
Superuser
Posts: 11,163
Thanks: 3,438
Fixes: 260
Registered: ‎30-07-2007

Re: IMAP server down?

Email has been intermittently slow for a few days, but it really seems to have gone down the tubes this afternoonSad

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Aspiring Legend
Posts: 11,264
Thanks: 3,695
Fixes: 136
Registered: ‎24-02-2012

Re: IMAP server down?

Problem reported to PN - they are checking.

John
Fishman
Newbie
Posts: 3
Registered: ‎05-04-2018

Re: IMAP server down?

Same. Have reported and waiting a reply.

mort7890
Pro
Posts: 549
Thanks: 87
Fixes: 4
Registered: ‎28-06-2007

Re: IMAP server down?

Must be a problem with the servers not just imap also unable to see any service status as that serer also times out.

Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: IMAP server down?

Hi!  We've got someone looking at it.  We've replicated the issue.

Kelly Dorset
Ex-Broadband Service Manager
Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: IMAP server down?

Fix

Hi, it should be working much better now?

Kelly Dorset
Ex-Broadband Service Manager
BoneMan
Grafter
Posts: 167
Thanks: 8
Registered: ‎01-08-2007

Re: IMAP server down?

Hi Kelly - Yep, seems to be. TY 🙂

 

Ray.

nkhughes
Dabbler
Posts: 16
Thanks: 2
Registered: ‎17-09-2007

Re: IMAP server down?

Yes, thanks....mail client is able to read all IMAP folders again. Ping still times-out, but maybe that's being blocked.

spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: IMAP server down?

I believe not responding to ping or tracert is normal with the imap and pop severs.

David
Fishman
Newbie
Posts: 3
Registered: ‎05-04-2018

Re: IMAP server down?

Check and is back to normal. Thank you.