IMAP server closing connection
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- Re: IMAP server closing connection
30-12-2020 7:13 PM
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Hi all, this keeps happening:
Microsoft Office Outlook, Your IMAP server closed the connection. This can occur if you leave the connection idle for too long.
Courier-IMAP server shut down by signal.
Protocol: IMAP
Server: imap.plus.net
Port: 143
Error Code: 0x800CCCDD
Any advice welcome as it's happening all too frequently now & is driving me to distraction. TIA
Fixed! Go to the fix.
31-12-2020 1:08 PM
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Try googling 'imap server closed connection outlook' there's lots of possible solutions depending on your outlook version
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Re: IMAP server closing connection
31-12-2020 1:47 PM
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For example see IMAP error code: 0x800CCCDD - Microsoft Community
The key piece of advice is to lengthen the server timeout period - 10 minutes is I think excessive, usually (if that's the problem) 2 or 3 minutes in place of the standard 60 seconds is usually helpful ... thought if there is a real problem it might lengthen the time it takes to get the real error report.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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