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IMAP folders not listed in outlook 2010 email settings
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IMAP folders not listed in outlook 2010 email settings
07-06-2011 8:49 PM
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Just bought new laptop. set up imap accounts for me and both children in seperate Win 7 accounts. all accounts limited user
strangely, although all accounts have been set up in exactly the same way, one of them does not show the imap folders when looking in email settings / more settings. I don't understand why and whatever I try they won't appear. the other 2 accounts show inbox, sent and deleted.
this wouldn't be a problem but it does mess up deletions from the affected account as it can't place deleted items in a folder that doesn't exist or that it can't see. And anyway I want to fix it cos its a puzzle.
I can only think its a server problem with that particular account. unless anyone here knows different!
All clues appreciated.
Thanks
PT
strangely, although all accounts have been set up in exactly the same way, one of them does not show the imap folders when looking in email settings / more settings. I don't understand why and whatever I try they won't appear. the other 2 accounts show inbox, sent and deleted.
this wouldn't be a problem but it does mess up deletions from the affected account as it can't place deleted items in a folder that doesn't exist or that it can't see. And anyway I want to fix it cos its a puzzle.
I can only think its a server problem with that particular account. unless anyone here knows different!
All clues appreciated.
Thanks
PT
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Re: IMAP folders not listed in outlook 2010 email settings
07-06-2011 9:03 PM
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sorry, maybe I should of said the dodgy account only shows the inbox and nothing else
Message 2 of 9
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Re: IMAP folders not listed in outlook 2010 email settings
07-06-2011 9:12 PM
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Have you double checked that you didn't set it up for POP3 instead of IMAP (I suspect it may default to POP3).
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 3 of 9
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Re: IMAP folders not listed in outlook 2010 email settings
07-06-2011 9:18 PM
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yes, definitely imap with imap server settings identical to the others
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Re: IMAP folders not listed in outlook 2010 email settings
08-06-2011 3:31 PM
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deleted the account last night. recreated this morning. now outlook says logon details incorrect. although they work for webmail. I think a ticket might be in order
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Re: IMAP folders not listed in outlook 2010 email settings
08-06-2011 4:04 PM
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PhyllisTyne. I have replied to your ticket. I hope this fixes your problem.
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Re: IMAP folders not listed in outlook 2010 email settings
08-06-2011 4:42 PM
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I often find IMAP folders missing in Outlook. A click on "refresh IMAP folders" normally sorts them out.
Was the reply on the ticket account-specific, or was it general advice? If it's general advice, could you share it here?
Was the reply on the ticket account-specific, or was it general advice? If it's general advice, could you share it here?
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Re: IMAP folders not listed in outlook 2010 email settings
08-06-2011 4:46 PM
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Account specific Im afraid.
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Re: IMAP folders not listed in outlook 2010 email settings
08-06-2011 5:01 PM
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my mailboxes are being refreshed (not for the first time) and hopefully that will solve it. It has to be a server issue with all the other accounts on a variety of machines functioning perfectly. Fingers crossed - I will report back.
PT
PT
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- Re: IMAP folders not listed in outlook 2010 email ...