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IMAP constantly reloading Emails

TeeGee
Seasoned Pro
Posts: 514
Thanks: 264
Fixes: 1
Registered: ‎24-02-2009

IMAP constantly reloading Emails

There are 500 emails currently in the inbox accessed on an iPad via IMAP.  Even though these are also sitting in the iPad inbox the system rloads them all again every time not just the new messages.  I feel we have not set something correctly either here or at the server end.

Any suggestions?!

2 REPLIES 2
Townman
Superuser
Superuser
Posts: 18,270
Thanks: 7,568
Fixes: 77
Registered: ‎22-08-2007

Re: IMAP constantly reloading Emails

Hi @TeeGee 

No you have not set up anything wrong, it is more than likely that the Apple email program has got its IMAP sync status internals screwed.  I see that same problem on my iPhone with a tsohosts email account but not on the (8 or so) Plusnet mailboxes.

You could try any of the following...

  1. Restart the email app on the ipad - double press the HOME button and swipe the mail app off the screen
  2. Restart the ipad
  3. Delete the email account on the iPad and set it up again

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

TeeGee
Seasoned Pro
Posts: 514
Thanks: 264
Fixes: 1
Registered: ‎24-02-2009

Re: IMAP constantly reloading Emails

Thanks for reply. Glad I am not alone out there.

Maybe suggestion 4 - Buy new iPad!

TVM