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I phone 6 will not send mails
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- I phone 6 will not send mails
I phone 6 will not send mails
14-02-2016 9:08 PM
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Hi all,
I am in the process of changing over to Plusnet. I am setting up my phone, exactly as stated on the website, but it keeps saying my outward mail username or password are in correct. when they are not. Any help would be appreciated
thanks
I am in the process of changing over to Plusnet. I am setting up my phone, exactly as stated on the website, but it keeps saying my outward mail username or password are in correct. when they are not. Any help would be appreciated

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Re: I phone 6 will not send mails
14-02-2016 10:53 PM
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Welcome to the forums. 
Based on your "in the process of changing over to Plusnet" comment I assume your broadband is yet to transfer to Plusnet. Unfortunately until that transfer is completed the email servers will not allow you to send mail using an external email client (eg the one on your phone).
You could use webmail (https://webmail.plus.net) but until transfer you need to continue using your current ISP's email relay for sending from an external email client.

Based on your "in the process of changing over to Plusnet" comment I assume your broadband is yet to transfer to Plusnet. Unfortunately until that transfer is completed the email servers will not allow you to send mail using an external email client (eg the one on your phone).

You could use webmail (https://webmail.plus.net) but until transfer you need to continue using your current ISP's email relay for sending from an external email client.
David
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Re: I phone 6 will not send mails
15-02-2016 2:50 PM
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Cool, thanks for that


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Re: I phone 6 will not send mails
18-09-2016 6:30 PM
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This is a little confusing as I am having the same problem with my I phone se, but I have managed to set up ok on my laptop mail program
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