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I need help to recover deleted email in webmail

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jphome99
Interested
Posts: 1
Registered: ‎15-07-2021

I need help to recover deleted email in webmail

I have accidently deleted an important email

2 REPLIES 2
Baldrick1
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Registered: ‎30-06-2016

Re: I need help to recover deleted email in webmail

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@jphome99  Welcome to the forum.

Do you mean that you have also deleted it from your deleted items folder? If so I fear that it’s probably gone forever.

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Gandalf
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Re: I need help to recover deleted email in webmail

Thanks for your post @jphome99 and welcome to our Community Forums.

If we can get a task across to the right people (NetOps) within 5 days of the email being deleted, there's a good chance we can recover it. Can you drop me a private message with your mailbox name, if that's the case?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet