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I need help to recover deleted email in webmail

FIXED
jphome99
Newbie
Posts: 1
Registered: ‎15-07-2021

I need help to recover deleted email in webmail

I have accidently deleted an important email

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 7,039
Thanks: 2,651
Fixes: 215
Registered: ‎30-06-2016

Re: I need help to recover deleted email in webmail

Fix

@jphome99  Welcome to the forum.

Do you mean that you have also deleted it from your deleted items folder? If so I fear that it’s probably gone forever.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,378
Thanks: 6,902
Fixes: 1,148
Registered: ‎21-04-2017

Re: I need help to recover deleted email in webmail

Thanks for your post @jphome99 and welcome to our Community Forums.

If we can get a task across to the right people (NetOps) within 5 days of the email being deleted, there's a good chance we can recover it. Can you drop me a private message with your mailbox name, if that's the case?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team