cancel
Showing results for 
Search instead for 
Did you mean: 

I am having probs sending email from iPhone :(

shyleir
Newbie
Posts: 6
Registered: 13-02-2013

I am having probs sending email from iPhone :(

I am having probs with sending email from my iPhone. I can receive but not reply/send. I have read how to set up the account so not sure what I can do, any ideas please? I have also read other peoples posts about this in the past but thought it best to start a new thread as advised.
Many thanks
Shirley
10 REPLIES
RPMozley
Aspiring Pro
Posts: 1,117
Thanks: 30
Fixes: 5
Registered: 04-11-2011

Re: I am having probs sending email from iPhone :(

Umm... First question, are you trying to send via wifi or over the mobile network?
That's RPM to you!!
shyleir
Newbie
Posts: 6
Registered: 13-02-2013

Re: I am having probs sending email from iPhone :(

It will be both I use wifi at home and  Tmobile outside Smiley Does this make a difference?
RPMozley
Aspiring Pro
Posts: 1,117
Thanks: 30
Fixes: 5
Registered: 04-11-2011

Re: I am having probs sending email from iPhone :(

Ah, you're back, welcome back.
Yes, it can make a difference, particularly over some mobile networks as they block certain ports that are usually used with email, so make it difficult to use other email services than their own servers.
Can you just confirm what server settings you are currently using on your iPhone, specifically the smtp settings. Thanks.
That's RPM to you!!
shyleir
Newbie
Posts: 6
Registered: 13-02-2013

Re: I am having probs sending email from iPhone :(

imap.plus.net
relay.plus.net
I can receive but cant send from my iphone
Many thanks for your help
Shirley
RPMozley
Aspiring Pro
Posts: 1,117
Thanks: 30
Fixes: 5
Registered: 04-11-2011

Re: I am having probs sending email from iPhone :(

Ok so far. Can you go to the settings app and then under Mail,... Select the name then IMAP account, scroll down to outgoing mail server and select SMTP. Then select the Primary Server... Now from that page can you check if User Name has anything listed & Password if there is. Also confirm that Use SSL is set to off, Authentication is set to Password (or none if no username is listed) and Server Port is set to 587.
That's RPM to you!!
shyleir
Newbie
Posts: 6
Registered: 13-02-2013

Re: I am having probs sending email from iPhone :(

Yes all those things are as you say Smiley
RPMozley
Aspiring Pro
Posts: 1,117
Thanks: 30
Fixes: 5
Registered: 04-11-2011

Re: I am having probs sending email from iPhone :(

Hmm... Nothing untoward there. Odd that it doesn't work. Maybe a long shot but can't help to try, in the SMTP settings try re-entering the User Name & Password again.
If that doesn't work, well I'm out of ideas, apart from one but that's the last resort. Also could be an idea to check on computer if settings work there.
That's RPM to you!!
shyleir
Newbie
Posts: 6
Registered: 13-02-2013

Re: I am having probs sending email from iPhone :(

Everything is fine on my PC Sad ah well just one of those things eh? !!
davidg52
Grafter
Posts: 31
Registered: 05-03-2013

Re: I am having probs sending email from iPhone :(

Hi
Try port 25 instead of 587. I've just set mine up with that and it works fine over wifi and mobile network(Vodafone)
shyleir
Newbie
Posts: 6
Registered: 13-02-2013

Re: I am having probs sending email from iPhone :(

Many thanks davidg52, working now  Smiley