How to restaure email after 90 days ?

Aki_Elrael · ‎21-05-2020

Hello hello !

After a long period of time without connecting to my mailbox, I just went back there today and I was surprised to see all my mails missing and a mail from the support indicating that I hadn't connected for 90 days.

Except that I can't find a way to open a ticket according to the recommended method to restore my emails.

Any help ?

Thx in advance

Townman · ‎22-08-2007

Superuser citation

This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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