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How do I use my old email address with Plusnet

gizmo17
Newbie
Posts: 3
Registered: ‎05-11-2011

How do I use my old email address with Plusnet

I have just migrated to plusnet from talk talk, I would like to keep my old email address, what do I need to do ?
5 REPLIES
Community Veteran
Posts: 2,568
Thanks: 177
Fixes: 2
Registered: ‎27-05-2011

Re: How do I use my old email address with Plusnet

do you own the domain or is a TT e-mail address?  Smiley
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
gizmo17
Newbie
Posts: 3
Registered: ‎05-11-2011

Re: How do I use my old email address with Plusnet

I don't own the domain so I guess it must be the other option
gizmo17
Newbie
Posts: 3
Registered: ‎05-11-2011

Re: How do I use my old email address with Plusnet

Sorry, only just realised that by TT email address you were referring to Talk Talk doh. I have migrated from Talk Talk but it is a lineone email address that I have had for years, since before they were bought by tiscali and then talk talk.
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: ‎07-04-2007

Re: How do I use my old email address with Plusnet

As long as TalkTalk don't disable the email account you just carry on using it. There should be no problems downloading emails but sending may be a problem it TT do not accept SMTP from another ISP connection. If this happen then you need to change the outgoing server to relay.plus.net
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: How do I use my old email address with Plusnet

Hi gizmo17,
What itsme has said is spot on - you shouldn't need to change anything except the outgoing server name.
Hope that helps, and please let us know if there's anything else we can do.