How do I set up my email on an Android smartphone?
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- How do I set up my email on an Android smartphone?
How do I set up my email on an Android smartphone?
19-10-2012 12:56 PM
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Someone else has mentioned having trouble sending, though not receiving, emails on Android - but I can't even get started.
Any help, preferably with precise instructions would be much appreciated.
Re: How do I set up my email on an Android smartphone?
19-10-2012 6:44 PM
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It's quite an old thread but does this help? Note that port 587 for the outgoing server should also work now - it wasn't available when that thread was created.
Re: How do I set up my email on an Android smartphone?
20-10-2012 9:21 AM
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I'll have another go and follow the suggestions in the link. Does anyone know if the the setup procedure for Icy Cream Sandwich is different from earlier Android versions? Does the make of phone make a difference? I have a Sony Xperia Arc S.
Anyway, thanks for the help and advice. Fingers crossed!
Re: How do I set up my email on an Android smartphone?
21-10-2012 12:40 PM
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I can't understand why this process should be so difficult and complicated. There must be hundreds of PN users with Android phones. Surely they don't all have this problem, although obviously a lot do. It's time PN put some clear how-to guidance on the support pages, as there is for Outlook Express etc, iPhone and Blackberry. I'll either have to raise a ticket - or send the damned phone back as unfit for purpose!

Re: How do I set up my email on an Android smartphone?
21-10-2012 12:56 PM
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Quote But I've not been able to set up my personal email account (name@username.plus.com).
To access the personal account the username in the incoming server settings should be in the username+mailboxname format , username+name for your example, and the password the malbox password. These are the same as you would use for webmail login.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: How do I set up my email on an Android smartphone?
22-10-2012 12:46 PM
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I've now sent a reply to someone to check if outgoing emails work.
However, I haven't been able to find a way to send a new email. Every time I tap Email all I get is emails in the inbox. There doesn't seem to be a way to select "new mail" or "contacts" so I'm unable to send an email to someone who hasn't already sent me one! Where are all the things you get in Outlook Express and Windows Live Mail - like folders and and view choices? They must exist in Android Email.

Re: How do I set up my email on an Android smartphone?
22-10-2012 1:02 PM
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Quote Username+name@plus.com
You don't need the @plus.com part in the username, it's actually incorrect too as your email address is mailbox@username.plus.com. Take a look here for some guidance on usernames for your email addresses: http://www.plus.net/support/email/common_questions.shtml#loginDetails
Re: How do I set up my email on an Android smartphone?
22-10-2012 6:24 PM
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Re: How do I set up my email on an Android smartphone?
25-10-2012 12:44 PM
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However, the phone email is quite different from Windows Mail, and I haven't found any reference to SMTP in the settings. If I can only send or reply to emails when connected to PN, it's not going to be much use. Any suggestions?
Re: How do I set up my email on an Android smartphone?
25-10-2012 1:49 PM
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When sending mail away from home it is possible that your mobile provider blocks access to external mail relays via port 25. If you have that set try port 587 instead. (You can also use port 587 at home.) In either case you will have to use authentication - the same "username" string and password you have set for incoming mail should work for this.
Re: How do I set up my email on an Android smartphone?
25-10-2012 2:30 PM
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Re: How do I set up my email on an Android smartphone?
03-11-2012 10:39 AM
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Often, with public WiFi networks such as BT Openzone, you will need to sign in by opening your browser and entering the relevant details on the landing page. If you do not do this, your phone will still indicate it is connected, but if you try any data transfer (such as sending or receiving emails), without opening your browser and logging in first, you will experience this problem.
So the phone settings were correct all along, and I have been able to connect to a network elsewhere without any trouble after they gave me the password. Many thanks to everyone for the help and suggestions.

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