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How do I get my email account back

higgyp1
Newbie
Posts: 1
Registered: ‎08-02-2023

How do I get my email account back

Hi I am new to this and not very techie but would really appreciate some help.

After being told by Plusnet they are no longer support business broadband, at their suggestion I transferred broadband/phone to BT Business.  Unfortunately, my email was not transferred and now Plusnet have told me they have suspended/deleted my email/licence.   I am only a small business, but without my email account, I don't think I can survive.  

Can anyone offer advice, please?

 

Thank you

higgyp

1 REPLY 1
jab1
Legend
Posts: 16,597
Thanks: 5,219
Fixes: 245
Registered: ‎24-02-2012

Re: How do I get my email account back

@higgyp1 Plusnet no longer supply email addresses and do not offer mail-only accounts ( as of June last year) - were you not advised of this when you transferred to BT Business? If not, you should have been, and the person/people you spoke to were (shall we say) a bit lax.

Unfortunately, there is no way of reversing any of this.

John