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How do I get archived email back?

em_el
Hooked
Posts: 7
Thanks: 1
Registered: ‎28-12-2019

How do I get archived email back?

Notification that emails have been archived.  Notification says

 

"If you would like your email restoring then please contact our support team by raising a ticket using the Help Assistant on our website:
https://portal.plus.net/
"

Raising tickets using help assistant seems to have been removed as a facility a couple of years  ago.

 

1.  How do I get the emails back.

2.  Isn't it about time you changed the boilerplate text?

 

 

3 REPLIES 3
Strat
Community Veteran
Posts: 31,306
Thanks: 1,627
Fixes: 565
Registered: ‎14-04-2007

Re: How do I get archived email back?

Moderators Note
This topic has been moved from ADSL Broadband to Email.

 

 

Windows 10 Firefox 105.0.2 (64-bit)
em_el
Hooked
Posts: 7
Thanks: 1
Registered: ‎28-12-2019

Re: How do I get archived email back?

p.s. The emails were archived because the account had not been accessed for 90 days.

 

 

TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,226
Thanks: 318
Fixes: 118
Registered: ‎26-03-2018

Re: How do I get archived email back?

Hi @em_el,

I've raised a ticket on your account regarding this, which can be found here.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team