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Hotmail

jgc
Newbie
Posts: 1
Registered: 24-10-2012

Hotmail

Mr daughter uses hotmail for her email, this has been hacked, she has used this for several years, but of course cannot now use, further cannot contact microsoft, or delete her account. Any help with this would be appreciated. Also the only altenative I have found is to answer very old security questions which she cannot remember.
1 REPLY
Moderator
Moderator
Posts: 26,324
Thanks: 1,412
Fixes: 75
Registered: 14-04-2007

Re: Hotmail

Welcome to the forum jgc Smiley
When my Hotmail account was hacked I had to go through a detailed procedure with Microsoft to re-enable the account.
Sadly I can't remember all the details as it was quite a while ago but apparently I remembered enough personal information to satisfy Microsoft.
You could ask the question here http://answers.microsoft.com/en-us/windowslive/forum/hotmail?auth=1

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine