Help - need to add MX Record for a domain hosted by plusnet
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Help - need to add MX Record for a domain hosted by plusnet
30-08-2019 10:59 PM - edited 30-08-2019 11:09 PM
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HELP - I added a domain to plusnet months ago but have only just tried to setup email, the emails get rejected as there is no mx record for the domain, I have tried to add one but as usual there are no proper instructions. I have two other domains with plusnet that have the mx records as they are domains I have had for many years. It shouldn’t be so difficult, I know what I need to add but I cannot find a screen print anywhere that shows me what to put where for both the MX and A records. I have attached a screenshot of what I am trying to do, so I hope someone can tell me if this is context as plusnet support can give no help. Thanks
Re: Help - need to add MX Record for a domain hosted by plusnet
31-08-2019 11:45 AM
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This topic has been moved from ADSL Broadband to Email.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Help - need to add MX Record for a domain hosted by plusnet
31-08-2019 4:08 PM
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Where is the domain registered and who provides the name server service?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Help - need to add MX Record for a domain hosted by plusnet
01-09-2019 1:18 PM
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Thanks for getting in touch @jools2361.
Can you PM me the full details of what you're trying to do along with the e-mail addresses you've tried setting up?
Re: Help - need to add MX Record for a domain hosted by plusnet
01-09-2019 3:10 PM - edited 01-09-2019 3:13 PM
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@MatthewWheeler wrote:
Thanks for getting in touch @jools2361.
Can you PM me the full details of what you're trying to do along with the e-mail addresses you've tried setting up?
PM has been sent, Thank you
Re: Help - need to add MX Record for a domain hosted by plusnet
01-09-2019 3:59 PM
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