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Help email password

Not applicable
Posts: 1
Registered: ‎19-01-2016

Help email password

Just moved to plus net as we were with madasafish and i can not get in to my emails as it is saying my password is wrong, need to get in as i am waiting for some important emails.
Community Gaffer
Community Gaffer
Posts: 16,049
Thanks: 3,813
Fixes: 242
Registered: ‎04-04-2007

Re: Help email password

The Madasafish account has been disabled which would explain why you're unable to access your email.
I've temporarily re-activated your email address but you'll need to get in touch with Customer Support about why it was disabled in the first instance, especially if you're wanting to retain the Madasafish email address longer term.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵