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Help - STOP emails from myheritage@yousavemail.com

PhyllisTyne
Aspiring Pro
Posts: 716
Thanks: 49
Fixes: 3
Registered: ‎30-08-2007

Help - STOP emails from myheritage@yousavemail.com

These have been arriving every minute or two since the middle of the night. It is the same message about signing up for a free trial or DNA kit. I have never signed up to this outfit. I have tried to unsubscribe and have reported as spam. I have gone into my PN account and blacklisted the email address and domain but still they come! Any ideas as to how to deal with this? I have my email client diverting to spam but would prefer them to stop before they get to me.

TIA

PT

3 REPLIES 3
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Help - STOP emails from myheritage@yousavemail.com

@PhyllisTyne 

For blacklisting these emails are you using the correct "sender" address? This is *not* the From address which your email client will display,

The real sender is that shown by the Return path header and that one is the entry required in the blacklist.. If you check this in several of the messages is it always the same one? It is likely to be a complex string which bears no relationship to the From address you see.

.

David
PhyllisTyne
Aspiring Pro
Posts: 716
Thanks: 49
Fixes: 3
Registered: ‎30-08-2007

Re: Help - STOP emails from myheritage@yousavemail.com

Thanks. for some reason they stopped shortly after posting here.

PT

Townman
Superuser
Superuser
Posts: 19,666
Thanks: 8,025
Fixes: 94
Registered: ‎22-08-2007

Re: Help - STOP emails from myheritage@yousavemail.com

It can take a while for the cloud mark service to profile spam.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.