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Help I think my email has been hacked

Rose4
Newbie
Posts: 5
Registered: ‎09-10-2023

Help I think my email has been hacked

Apologies I don't understand how this works and what the terms mean.

My care4free.net email was hacked and I want to delete that email address but don't know how.

Thanks in advance for any help.

Rose4

Moderator's note by Mike (Mav): Thread title edited to reflect issue.
8 REPLIES 8
Jeremy-MAS
Newbie
Posts: 3
Thanks: 2
Registered: ‎09-10-2023

Re: Valid emails to plus.com accounts being rejected as spam

Sorry Rose, I don't know anything about care4free email accounts.

J

corringham
Seasoned Champion
Posts: 1,351
Thanks: 669
Fixes: 17
Registered: ‎25-09-2015

Re: Valid emails to plus.com accounts being rejected as spam

@Rose4, what makes you think your e-mail has been hacked? Often people think they have been hacked when they get a lot of returned e-mails which weren't sent from their address, but just have their address in the From line.

Rose4
Newbie
Posts: 5
Registered: ‎09-10-2023

Re: Valid emails to plus.com accounts being rejected as spam

They sent me emails actually from my care4free.net email address asking for a bitcoin ransom
corringham
Seasoned Champion
Posts: 1,351
Thanks: 669
Fixes: 17
Registered: ‎25-09-2015

Re: Valid emails to plus.com accounts being rejected as spam

I doubt that they did. They just spoof the From address - you can actually set that to be anything you like. If you look at the full headers you will see where it really originated from (most people don't know how to look at the full headers, otherwise the scam wouldn't work).

They try to scare people into paying ransoms - it is social engineering rather than hacking.

Rose4
Newbie
Posts: 5
Registered: ‎09-10-2023

Re: Valid emails to plus.com accounts being rejected as spam

Oh wow that is so interesting.
And reassuring.

Thank you so much!
Townman
Superuser
Superuser
Posts: 23,554
Thanks: 9,909
Fixes: 165
Registered: ‎22-08-2007

Re: Valid emails to plus.com accounts being rejected as spam

I’ve asked the mods to cut the @Rose4 unhelpful piggy-back posts to its own thread for a more appropriate focus.

@bobpullen - ditto the other thread - can you facilitate B2B engagement here please?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Rose4
Newbie
Posts: 5
Registered: ‎09-10-2023

Re: Valid emails to plus.com accounts being rejected as spam

Sorry I looked for instructions how to start a new post but could not find them and this was the best I could do.

Thank you.
Mav
Moderator
Moderator
Posts: 22,605
Thanks: 4,810
Fixes: 517
Registered: ‎06-04-2007

Re: Help I think my email has been hacked

Moderator's note(s):

Several posts split from https://community.plus.net/t5/Email/Valid-emails-to-plus-com-accounts-being-rejected-as-spam/m-p/194... to their own thread as requested.

Forum Moderator and Customer
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