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Having no success in setting up my email

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Grafter
Posts: 33
Thanks: 5
Registered: ‎02-10-2014

Having no success in setting up my email

i am sure it is my prblem but I cannot get the emails to work. I am using Mozilla Thunderbird under Windows10. I get the message "Sending of the message failed.
An error occurred while sending mail: Outgoing server (SMTP) jctemf.plus.com is unknown. The server may be incorrectly configured. Please verify that your Outgoing server (SMTP) settings are correct and try again." so what am I doing wrong?

3 REPLIES 3
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Superuser
Superuser
Posts: 7,974
Thanks: 1,658
Fixes: 106
Registered: ‎30-07-2007

Re: Having no success in setting up my email

@JohnCT1 The outgoing server should be relay.plus.net

Thunderbird has tried to 'guess' your outgoing server settings and unsurprisingly, got it wrong

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Grafter
Posts: 33
Thanks: 5
Registered: ‎02-10-2014

Re: Having no success in setting up my email

Sad to say that does not work either, however thanks fo the reply.

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Superuser
Superuser
Posts: 7,974
Thanks: 1,658
Fixes: 106
Registered: ‎30-07-2007

Re: Having no success in setting up my email

It's definitely relay.plus.net . For info the complete set of settings are here https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/