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Has Something Changed? Lots of 552 rejects (spam/virus reason)

daveyb
Grafter
Posts: 128
Registered: 04-08-2007

Has Something Changed? Lots of 552 rejects (spam/virus reason)

Hi,
Did something change at PlusNet at the end of last week? I've started getting lots of 552 mail rejects citing spam/virus as the reason.
Now, as it happens they probably are spam, so in a sense it's understandable, but it's only started happening at the end of last week and is already becoming a bit of a pain because it's then causing a mail-loop as the reject email appends the offending email to the end of it and it then spirals out of control !!
Thanks, David.
4 REPLIES
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Has Something Changed? Lots of 552 rejects (spam/virus reason)

Have you looked through the thread -  "Cloudmark anti-spam migrations October 2011"
daveyb
Grafter
Posts: 128
Registered: 04-08-2007

Re: Has Something Changed? Lots of 552 rejects (spam/virus reason)

OK, just found the blog post about Cloudmark, which is no doubt the cause.
I thought PlusNet picked-up mail loops automatically, but I guess not; I'll have to add my own headers I guess.
Thanks, David.
daveyb
Grafter
Posts: 128
Registered: 04-08-2007

Re: Has Something Changed? Lots of 552 rejects (spam/virus reason)

Thanks Purleigh, I just found that as well. Obviously that's the cause.
Community Gaffer
Community Gaffer
Posts: 13,289
Thanks: 1,063
Fixes: 86
Registered: 04-04-2007

Re: Has Something Changed? Lots of 552 rejects (spam/virus reason)

Quote from: daveyb
Did something change at PlusNet at the end of last week? I've started getting lots of 552 mail rejects citing spam/virus as the reason.

Are you smarthosting mail through our relays using your own mail server or something like that David?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵