Globalnet.co.uk email address
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- Re: Globalnet.co.uk email address
05-03-2018 2:28 PM
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When Madasafish moved over to Plusnet I retained my @globalnet.co.uk email address but this week emails I know have been sent to this address have not arrived. The service has been reliable up till now. When log on to webmail at Plusnet and select my @globalnet.co.uk email address the webpage is just continually "loading" and not showing any emails in my inbox. The whole Madasafish/ Plusnet merger and quite how the "legacy" address works baffles me a bit so apologies if I am missing something .
Fixed! Go to the fix.
Re: Globalnet.co.uk email address
06-03-2018 12:53 PM
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Hi there and welcome to the community forums.
Sorry to hear you're having problems with accessing your Globalnet mailbox.
I've refreshed the e-mail component on your account now.
Can you let us know if this has done the trick in about 4 hours?
Re: Globalnet.co.uk email address
06-03-2018 1:01 PM
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thanks for that - will get back to you
Re: Globalnet.co.uk email address
06-03-2018 1:25 PM
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when I log into Plusnet webmail all I see for current mailbox is Current mailbox: abdnpaul1@abdnpaul1.plus.com
I can't see my ********@globalnet.co.uk mailbox. Can I change a setting to see this?
I have never used my .plus.com email address
Re: Globalnet.co.uk email address
06-03-2018 2:17 PM
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Are you logging into webmail.plus.net using your Globalnet e-mail address?
If so, once you're logged in, you can change the Current Mailbox by going to Settings, then Identities.
06-03-2018 3:47 PM
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thanks - this helps!
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