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Getting Error 550 when trying to setup plusnet email in outlook 2007

DizzieTwiggy
Newbie
Posts: 2
Registered: ‎24-10-2015

Getting Error 550 when trying to setup plusnet email in outlook 2007

Just joined PlusNet and trying to setup email in Outlook 2007. I've set as explained in all the plusnet guide sheets for setup the email but keep getting the 550 error when trying the Test button.
Webmail works fine. Contacted PlusNet support and they can't help saying their end is fine and setting in outlook seem fine.
As anybody else had the same problem
3 REPLIES
Moderator
Moderator
Posts: 27,187
Thanks: 1,837
Fixes: 158
Registered: ‎14-04-2007

Re: Getting Error 550 when trying to setup plusnet email in outlook 2007

Have a look here http://community.plus.net/forum/index.php/topic,144892.0.html if you are running Windows 10.

Customer and Forum Moderator. Windows 10 Firefox 63.0 (64-bit)

DizzieTwiggy
Newbie
Posts: 2
Registered: ‎24-10-2015

Re: Getting Error 550 when trying to setup plusnet email in outlook 2007

Thanks, I'm running 8.1
Superuser
Superuser
Posts: 9,880
Thanks: 1,248
Fixes: 71
Registered: ‎06-04-2007

Re: Getting Error 550 when trying to setup plusnet email in outlook 2007

Error 550 is a generic error. Is any other text given which might help diagnose the specific problem?
David