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Freenetname setup on outlook

richcat
Newbie
Posts: 2
Registered: ‎16-08-2019

Freenetname setup on outlook

My farther passed away recently leaving us in a spot were no one in our family has a clue how our emails work. I have been trying to add us on to Outlook but all the guides from Madasafish and Plusnet don't explain the setup very well.

 

I have managed to add the @freenetname.co.uk account on to our Outlook but I can not figure out how to add the @surname emails that we used on to Outlook.

 

Any help would be great.

4 REPLIES 4
Plusnet Help Team
Plusnet Help Team
Posts: 1,614
Thanks: 266
Fixes: 55
Registered: ‎26-03-2018

Re: Freenetname setup on outlook

Hi @richcat 

 

please accept my condolences. 

 

Hopefully the formation you are looking for can be found here 

 

Please let us know how you get on. 

 

Kind Regards, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
Superuser
Superuser
Posts: 14,647
Thanks: 5,668
Fixes: 32
Registered: ‎22-08-2007

Re: Freenetname setup on outlook

richcat
Newbie
Posts: 2
Registered: ‎16-08-2019

Re: Freenetname setup on outlook

Don’t worry I think I have solved the problem.

Thanks for the help.

Plusnet Help Team
Plusnet Help Team
Posts: 1,130
Thanks: 112
Fixes: 52
Registered: ‎06-08-2018

Re: Freenetname setup on outlook

Good to hear, if you do run into any further issues do give us a nudge here and we'll be more than happy to assist.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team