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Freenetname Pop3 setup in Outlook 2016

Evie42
Newbie
Posts: 1
Registered: ‎16-09-2023

Freenetname Pop3 setup in Outlook 2016

I have upgraded to a newer laptop with Windows 10 and Outlook 2016.  I tried to set up my freenetname account that I have had for years using the same incoming and outgoing mail servers as my previous setup.  When I click on Test Account Settings, I get the error message "The Server responded: 550" followed by my email address.  Can anyone advise what the incoming and outgoing mail settings should be for the POP3 account and how I get round this error message as I would like to use Outlook as my email program rather than the plusnet webmail.

1 REPLY 1
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,958
Thanks: 439
Fixes: 99
Registered: ‎22-01-2018

Re: Freenetname Pop3 setup in Outlook 2016

Hiya @Evie42

 

That error usually relates to the settings used, can you DM me a copy of the incoming and outgoing settings you are using? 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team