My outgoing email is working very well but some time ago the outgoing email stopped working. When I send an email it remains in the outbox. I immediately get a pop up box asking me to "enter user name and password for the following server"
Server : smtpmail.freenetname.co.uk
My User name
I try to test the settings and get the error:
"Send test email message: Your email server rejected your login. Verify your user name and password for this account in Account Settings."
My outgoing server settings are
Ticked outgoing Server SMTP requires authentication
Radio button - Use same settings as incoming
POP 3 port is 110
Outgoing server port 587
Use encrypted connections - AUTO
Fixed! Go to the fix.
Re: Freenetname Outgoing Email
I have tried it with OFF instead of AUTO. No change. I have also turned off antivirus and firewall (on the PC)
I have a DrayTek Vigor 2860 router but the firewall on that has been turned off as well to test. No change
06-03-2018 10:59 AM - edited 06-03-2018 11:02 AM
Since inbound email is OK the problem shouldn't be incorrect username/password related. Hence it looks like the stored SMTP username/password values have been corrupted. If you can find these in the email cliemt's password store I suggest deleting that line, then try sending to reset the values.
Otherwise deleting and re-entering the account might be necessary. However since you are using POP3 for incoming mail you would need to save any emails you need to keep.
Which email client are you using?