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False Positive sending via plusnet mail relays

mecatron
Newbie
Posts: 1
Registered: 18-01-2017

False Positive sending via plusnet mail relays

constantly getting a false 552 when sending email containing a particular domain name via Plusnet mail relay from our mail servers. I don't see anywhere to report this directly or white list. All the support links seem to relate only to incoming not outgoing traffic?

host relay.plus.net[212.159.9.107] said: 552
    Zp3N1u0051uUjak01p3P5a message rejected due to spam or virus. If you
    believe this is in error please login to your portal or contact your ISP
    support team. (in reply to end of DATA command)

  

1 REPLY
Community Gaffer
Community Gaffer
Posts: 13,336
Thanks: 1,120
Fixes: 90
Registered: 04-04-2007

Re: False Positive sending via plusnet mail relays

If this is still happening, send me a private message containing the domain in question and I'll get it sorted.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵