Failure to add email account to Smartphones
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Failure to add email account to Smartphones
Failure to add email account to Smartphones
29-08-2016 11:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am attempting to add my Plusnet Email Account to my old Samsung GT-19195 (Galaxy S4 Mini) as well as my new Huawei Honor 5X, and am experiencing exactly the same problem with each 'phone.
Each asks me to enter my Email Address, which I enter as name@username.plus.com
Then I enter the password for my personal ("name") Account
I am asked for the type of account, entering "POP3"
"Server" is already entered as pop3.username.plus.com, which I have amended to mail.plus.net
Port: 110
Security Type: None
Delete Email from server: Never
I then finger "Next" and things start to unravel - Couldn't Finish - Couldn't open connection to server
I am then thrown back to the setup page I have just left, to reflect upon my sins and guess what to do next.
HELP!!!! (pretty please?)
Chris B.
Re: Failure to add email account to Smartphones
30-08-2016 1:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have set this up on my old S4 Mini and just checked again on my S5 mini.
After selecting Manual Setup and POP 3 you will need to enter your Username in the form of 'username+name' from name@username.plus.com.
Hope that helps.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Failure to add email account to Smartphones
03-09-2016 7:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Mav, but I'm sorry, this didn't work for me. I entered (literally) 'username+name', but got the same answer as before. Did I understand you rightly?
Chris B.
Re: Failure to add email account to Smartphones
03-09-2016 8:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I suggest trying just the username and password you use to login to the Member Centre. Those are appropriate if name, as in, name@username.plus.com is your default mailbox,
Re: Failure to add email account to Smartphones
27-11-2016 3:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry, no. This doesn't work either. (Please pardon the delay, I've had a lot of family business to sort out in the last few months.)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Failure to add email account to Smartphones