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Evolution email on Ubuntu receiving issue

vbiker
Newbie
Posts: 3
Registered: ‎25-02-2023

Evolution email on Ubuntu receiving issue

When I open my email (Evolution) it fetches my email as normal, but I get the following warning message in the header ' Can not get message UID65539-152644925 unknown reason'. This fix for this is way beyond my capability and I could find nothing from my searches of this forum. Can anyone please point me in the correct direction to get it fixed?

5 REPLIES 5
jab1
Legend
Posts: 16,943
Thanks: 5,408
Fixes: 253
Registered: ‎24-02-2012

Re: Evolution email on Ubuntu receiving issue

@vbiker Welcome to the forums. Ubuntu is still a 'niche' OS in many ways. To be honest, you would be better off asking this question on the Ubuntu forums.

John
MisterW
Superuser
Superuser
Posts: 14,657
Thanks: 5,468
Fixes: 392
Registered: ‎30-07-2007

Re: Evolution email on Ubuntu receiving issue

@vbiker you might get more information if you enable debug logging https://wiki.gnome.org/Apps/Evolution/Debugging

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

vbiker
Newbie
Posts: 3
Registered: ‎25-02-2023

Re: Evolution email on Ubuntu receiving issue

Thank you, I followed the link you gave and used terminal to run the command for POP3. Later I will try to find out how to access the logfile and how to understand it.

vbiker
Newbie
Posts: 3
Registered: ‎25-02-2023

Re: Evolution email on Ubuntu receiving issue

Had not thought of that! Will have a go later. Thank you.

MisterW
Superuser
Superuser
Posts: 14,657
Thanks: 5,468
Fixes: 392
Registered: ‎30-07-2007

Re: Evolution email on Ubuntu receiving issue

Post the relevant bit of the log file if you need help. Although I use ubuntu , I don't use evolution but I'll try and help interpret the log file if I can

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.