Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Error 550 Administrative prohibition
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Error 550 Administrative prohibition
Error 550 Administrative prohibition
20-10-2010 2:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If I raise a new email an send it to my brother in South Africa, there is no issue and the email is sent. and delivered If I reply to an email that he has sent me, I get the following message;
Your message did not reach some or all of the intended recipients.
Subject: RE: XXXX XXXX
Sent: 20/10/2010 13:58
The following recipient(s) cannot be reached:
'"xxxxxxx@cybersmart.co.za>"@webmail.cybersmart.co.za' on 20/10/2010 13:58
550 Administrative prohibition
In Outlook 2007 on more settings, I ticked the requires authentication box, but it still rejects the email and I am at a loss what to do next. I did not shut down Outlook and then re-start it. Any suggestiosn please. Thanks.
Your message did not reach some or all of the intended recipients.
Subject: RE: XXXX XXXX
Sent: 20/10/2010 13:58
The following recipient(s) cannot be reached:
'"xxxxxxx@cybersmart.co.za>"@webmail.cybersmart.co.za' on 20/10/2010 13:58
550 Administrative prohibition
In Outlook 2007 on more settings, I ticked the requires authentication box, but it still rejects the email and I am at a loss what to do next. I did not shut down Outlook and then re-start it. Any suggestiosn please. Thanks.
Message 1 of 6
(3,793 Views)
5 REPLIES 5
Re: Error 550 Administrative prohibition
20-10-2010 2:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I think your reply is probably being rejected by your brother's email service, not the Plusnet server refusing to send it.
When you create a new email to him do you use that email address or a different one? I suspect you use xxxxxxx@cybersmart.co.za rather than that shown which I think is logically invalid. This suggests to me the sender 'identity' your brother has set up in his webmail account is incorrect.
When you create a new email to him do you use that email address or a different one? I suspect you use xxxxxxx@cybersmart.co.za rather than that shown which I think is logically invalid. This suggests to me the sender 'identity' your brother has set up in his webmail account is incorrect.
David
Message 2 of 6
(696 Views)
Re: Error 550 Administrative prohibition
20-10-2010 3:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I use the same email address but will check his as he is not a computer geek. Took him 2 years to find the on off switch.
jim:quote
jim:quote
Message 3 of 6
(696 Views)
Re: Error 550 Administrative prohibition
20-10-2010 3:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have checked and when replying it shows up the email address as "xxxxxxx@cybersmart.co.za>"@webmail.cybersmart.co.za" I am thinking that the part "@webmail.cybersmart.co.za" should not be in the email address. It should reflect their name followed by the actual email address.
Message 4 of 6
(696 Views)
Re: Error 550 Administrative prohibition
20-10-2010 8:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My question concerned what you put on the "to" line (i.e. your brother's email address, not your own) when you create a new email to him (not a reply) - you said this works.
Is the content of the "to" line that works xxxxxxx@cybersmart.co.za and nothing else? That is no quotation marks at all ("), no greater than sign (>) and no @webmail.cybersmart.co.za
Is the content of the "to" line that works xxxxxxx@cybersmart.co.za and nothing else? That is no quotation marks at all ("), no greater than sign (>) and no @webmail.cybersmart.co.za
David
Message 5 of 6
(696 Views)
Re: Error 550 Administrative prohibition
20-10-2010 8:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There are quotation marks and the added @webmail.cybersmart etc I have sent him a stepo by step process to clear it up as I suspect that in the account properties all this additional bumpf has been added. I will wait for his reply. Problem is that he is so scared of making a mistake that he rather not do anything about it. Unfortunately I no longer know any computer whiz kids in Cape Town, however as Plus net has their call centre in Durban up the road maybe they can help!
Message 6 of 6
(696 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Error 550 Administrative prohibition