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Emails won't send Outlook 2013

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insussex
Dabbler
Posts: 17
Registered: ‎30-09-2016

Emails won't send Outlook 2013

Hi

 

Starting this evening I can only receive emails.

 

Says Outlook can not connect to your SMTP server.

 

A password box popped up earlier as well.

 

What is going on please, I have some urgent mail to send?

 

Thanks

 

Mike

 

5 REPLIES
insussex
Dabbler
Posts: 17
Registered: ‎30-09-2016

Re: Emails won't send Outlook 2013

OH no, I can't even send via web mail!!!

 

Help

Moderator
Moderator
Posts: 19,011
Thanks: 2,075
Fixes: 304
Registered: ‎11-01-2008

Re: Emails won't send Outlook 2013


Moderators Note


This topic has been moved from Broadband to Email 

 


 

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Plusnet Help Team
Plusnet Help Team
Posts: 5,969
Thanks: 579
Fixes: 219
Registered: ‎01-01-2012

Re: Emails won't send Outlook 2013

Sorry to hear this.

We can't see any cause for this.

Are you still having issues today? If so can you advise if you get a error message?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
insussex
Dabbler
Posts: 17
Registered: ‎30-09-2016

Re: Emails won't send Outlook 2013

Hi

 

Problem seemed to be resolved around 07:00.

 

Very odd

Plusnet Help Team
Plusnet Help Team
Posts: 332
Thanks: 54
Fixes: 21
Registered: ‎26-03-2018

Re: Emails won't send Outlook 2013

Hi @insussex,

I'm glad to hear everything now appears to be up and running. Please let us know if this issue occurs again and if it does what error code/message you receive, so that we could investigate further.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team