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Emails vanished from POP Mailbox

TonyBrown
Newbie
Posts: 4
Registered: ‎11-05-2016

Emails vanished from POP Mailbox

Today I previewed this morning's emails on my phone as I always do (POP3, with leave messages on server). When I went onto my PC to download them, the mailboxes were empty (2 mailboxes previously had mails in them). This is no different to what I do every day, nothing has been changed.

I just sent a test email to one of the accounts, downloaded it onto my phone, then could still see it and download it onto my PC. So it's now working as I expect.

Any way I can find out why they got deleted from the POP email server this morning? Anyone else got less email today than normal?

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2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,655
Thanks: 6,668
Fixes: 1,485
Registered: ‎11-01-2008

Re: Emails vanished from POP Mailbox


Moderators Note


This topic has been moved from Broadband to Email

Customer / Moderator
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If it fixed it click 'This fixed my problem'
greygit1
Aspiring Pro
Posts: 399
Thanks: 55
Fixes: 1
Registered: ‎26-06-2023

Re: Emails vanished from POP Mailbox

Suggestion 1.

 

Log into webmail.

 

Mark the messages as unread.

 

Try accessing them from your PC.