Emails to plus.net and plus.com recipients rejected with 552 Spam Message Rejected
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Emails to plus.net and plus.com recipients rejected with 552 Spam Message Rejected
07-01-2022 9:35 AM
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I am posting as an email sender, rather than as a plusnet customer. I represent a local council sending weekly email newsletters to residents, who have subscribed for the service. All emails to plus.net and plus.com customers are being rejected with the (redacted) message:
Diagnostic-Code: smtp;552 Spam Message RejectedStatus: 5.0.0 (undefined status)
Action: failed
X-PowerMTA-BounceCategory: spam-related
Is there a way of getting my email sending whitelisted? Thanks in advance.
Re: Emails to plus.net and plus.com recipients rejected with 552 Spam Message Rejected
07-01-2022 2:15 PM
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Thanks for your post @idh and welcome to our Community Forums.
I'm sorry to see you're having issues sending emails to our customers.
Can you private message me a full copy of the headers of the email you're trying to send so I can take a closer look?
Re: Emails to plus.net and plus.com recipients rejected with 552 Spam Message Rejected
17-01-2022 1:57 PM
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Also seeing this with Postmark-sent mail for f9.co.uk and force9.co.uk email addresses. It's a nightmare.
Re: Emails to plus.net and plus.com recipients rejected with 552 Spam Message Rejected
17-01-2022 4:52 PM
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