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Emails to plus.com email addresses rejected with error "552 Spam Message Rejected "

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Newbie
Posts: 1
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Registered: 2 weeks ago

Emails to plus.com email addresses rejected with error "552 Spam Message Rejected "

Hi,

 

Our school has an alumni department that frequently sends bulk emails to our former pupils. A number of messages to plus.com addresses are being rejected as spam with the error message 552 Spam Message Rejected.

We use SPF, Dmarc, DKIM and adhere to all standard policies/email good practice. The recipients are signed up to our mailing list and do need to receive their emails. Is there anything you can do at your end to help these messages be delivered?

I have a few samples of the rejected emails that I can send on if that would help.

Best wishes,

Steven McIntosh
IT Manager, Erskine Stewart's Melville Schools

1 REPLY 1
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Community Gaffer
Community Gaffer
Posts: 14,338
Thanks: 1,923
Fixes: 142
Registered: ‎04-04-2007

Re: Emails to plus.com email addresses rejected with error "552 Spam Message Rejected "

Hi Steven, feel free to private message me the examples and I'll take a look.

Bob Pullen
Plusnet Product Team
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