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Emails to a plus.com recipient from goolgemail rejected with 552 Spam Message Rejected

googlemailuser
Interested
Posts: 1
Registered: ‎12-07-2021

Emails to a plus.com recipient from goolgemail rejected with 552 Spam Message Rejected

Hi,

 

This afternoon I received 552 Spam Message Rejected responses from email addressed to plus.com customer who is a relative of mine.  I've sent messages to this account previously without issues.  The problem started when I was trying to sort out problems with their Thunderbird client, so the messages were all very short, with the same subject and contents, for example, test1. 

 

If support can get in touch I will forward the bounced message.

 

Many thanks

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,918
Thanks: 9,552
Fixes: 1,512
Registered: ‎21-04-2017

Re: Emails to a plus.com recipient from goolgemail rejected with 552 Spam Message Rejected

Hello, I'm sorry to see your email to one of our customers has bounced back.

Feel free to drop me a PM with the full bounceback along with the headers of the sent email and we'll investigate.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet