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Emails slow connection

Dabbler
Posts: 23
Thanks: 8
Registered: ‎17-11-2016

Emails slow connection

Hi  

Anybody else having slow connection to emails. Web pages are ok

5 REPLIES 5
Moderator
Moderator
Posts: 30,113
Thanks: 3,193
Fixes: 491
Registered: ‎14-04-2007

Re: Emails slow connection

Moderators Note
This topic has been moved from ADSL Broadband to Email.

Customer and Forum Moderator. Windows 10 Firefox 84.0.2 (64-bit)

Dabbler
Posts: 23
Thanks: 8
Registered: ‎17-11-2016

Re: Emails slow connection

Problem still not resolved

Community Veteran
Posts: 1,255
Thanks: 39
Registered: ‎01-08-2007

Re: Emails slow connection

Yes! Just the last few days, with Apple's Mail. I have a couple of Plusnet email accounts to collect from as well as a .mac address and the Plusnet emails are holding eveything up.
I can check if there's anything important in my .mac account if I log in to iCloud but I cannot log in to Plusnet Webmail, or if I do manage to log in there are error messages, so I can't check those online. Oddly, I just tried Mail on my phone and they did all come through quickly on there. The interesting thing is that yesterday's delay appeared to be from one email with several attachments and the same with two today. I have the phone's mobile data turned off and am connected to my home network via wi-fi, so it's nothing to do with my internet connection.
Quitting and relaunching Mail makes the .mac emails available to read but still doesn't solve the problem with the Plusnet emails.

Plusnet user since November 2003
Unlimited Fibre Extra and Unlimited UK & Mobile Calls
Mac OS11 and Firefox user with latest versions of both
Dabbler
Posts: 23
Thanks: 8
Registered: ‎17-11-2016

Re: Emails slow connection

Yesterday I timed how long it would take to connect to my emails . It took over a minute. Today it seems a bit quicker, but not as fast as it should be.

Dabbler
Posts: 23
Thanks: 8
Registered: ‎17-11-2016

Re: Emails slow connection

I notice there is still no formal reply from PN about the slow connection to emails