Emails showing as READ when they arrive on webmail
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Re: Emails showing as READ when they arrive on webmail
19-04-2018 11:36 AM
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Enjoy the sun - non here on the Scottish west coast 😞
An update, for when and if you return, the passwords reset appears to ahve worked - I guess they may have been a still connected PC somewhere, having passed many onto children etc that coudl well be it - have yet to check the phone setup though.
Will post back for others in case they have this rare oddity.
BTW - new account worked as expected but I didn't pass it through the domain forwarding, just Outlook direct to PlusNet IMAP.
More later,
Thanks again Townman - nice work there 🙂
Re: Emails showing as READ when they arrive on webmail
19-04-2018 11:47 AM
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Hi Townman,
Okay, closing off this thread as more testing and a phone setup proved it's working as expected now, leaving emails read upon arrival.
So it sounds like there was a mail client still accessing it somwehere - worrying but I guess it can happen - at least changing the password stops that!
Thanks again - hope you enjoyed the sun - we have to go abroad to find that, England counts too...
Cheers, Colin
Re: Emails showing as READ when they arrive on webmail
19-04-2018 1:28 PM
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Great. Standing down on our side.
Ex-Broadband Service Manager
Re: Emails showing as READ when they arrive on webmail
19-04-2018 5:45 PM
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For other users with this problem, I think I have now foudn the culprit, Spamdrain was filtering the emails, forgot about that!
I received and email saying it coudln't connect - since the password change!
Now need to look at thier control panel to see how to leave them as read - assuming I am correct.
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