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Emails not working - set up 2008 with Maddasafish

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Newbie
Posts: 1
Registered: ‎02-09-2020

Emails not working - set up 2008 with Maddasafish

I have joined this community as feeling desperate!  Two email accounts were set up by Globalnet which became Maddasafish and now part of Plusnet.  They have worked just fine until 21 August . I have spoken to 4 different people in technical department  on 4 occasions who have said they will refer it to another team as they “are not trained on email“. Is there anyone at Plusnet  or on this Forum who can help me, please?  Each person has said they will reset the password - this doesn’t solve the issue.  Any help or guidance  would be greatly appreciated. Thank you,

3 REPLIES 3
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Aspiring Hero
Posts: 12,512
Thanks: 604
Fixes: 19
Registered: ‎01-09-2007

Re: Emails not working - set up 2008 with Maddasafish

I would try webmail [for example] protonmail.com

You can setup a basic free secure email account, no adverts etc

"In The Beginning Was The Word, And The Word Was Aardvark."

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Moderator
Moderator
Posts: 24,383
Thanks: 4,337
Fixes: 1,114
Registered: ‎11-01-2008

Re: Emails not working - set up 2008 with Maddasafish


Moderators Note


This topic has been moved from tech help to email 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
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Superuser
Superuser
Posts: 16,454
Thanks: 6,712
Fixes: 60
Registered: ‎22-08-2007

Re: Emails not working - set up 2008 with Maddasafish

Does not work exactly how?  What error messages are you seeing?

Which ISP are you with?

Are you accessing over an ISP connection or 3/4G?

Can you access the mailbox here - http://webmail.plus.net