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Emails lost of domain transfer

GaryM
Newbie
Posts: 1
Registered: 04-01-2011

Emails lost of domain transfer

Hi Guys
I've transfer out a domain to web siite where I manage all my domains, but now I do not recieve any emails.
I use a PAYG account
I still want to use the email and mail boxes, so is it just  a case of setting the named server  to ns1.force9.net and ns2.force9.net on the my registar's website?
Thanks
Gary

1 REPLY
Community Gaffer
Community Gaffer
Posts: 13,324
Thanks: 1,111
Fixes: 89
Registered: 04-04-2007

Re: Emails lost of domain transfer

Quote from: GaryM
I still want to use the email and mail boxes, so is it just  a case of setting the named server  to ns1.force9.net and ns2.force9.net on the my registar's website?

No.
Chances are we'd need to recreate the zone records on our systems (you can request this by raising a support ticket). Both your email *and* web hosting would be handled by us, however you'd continue to pay your registrar for the renewal of the domain when it expires.

Bob Pullen
Plusnet Product Team
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