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Emails from my IP are being blacklisted

Wollyroger
Newbie
Posts: 1
Registered: ‎04-09-2019

Emails from my IP are being blacklisted

Hi,

I am finding emails from my IP are being blacklisted and I have never embarked on any spamming activity etc?

Kind regards,
Roger
2 REPLIES 2
Superuser
Superuser
Posts: 14,641
Thanks: 5,659
Fixes: 32
Registered: ‎22-08-2007

Re: Emails from my IP are being blacklisted

Hi Roger,

A warm welcome to the forums.

Can you please clarify your configuration and how / where you are seeing the blacklisting notification? Can you please post a copy here with email addresses munged?

Are you running your own email server or are you just using an email client which is submitting emails to the relay.plus.net SMTP server on port 587?

If "Yes" is the SMTP configured to be authenticated?

 

 

Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 1,047
Thanks: 179
Fixes: 35
Registered: ‎07-12-2017

Re: Emails from my IP are being blacklisted

Hi @Wollyroger, welcome to our forums Smiley

 

If you could please get back to us with the information @Townman has requested this will give us a better insight into what may be causing this issue.

 

If you're not comfortable posting the email headers on this thread please feel free to send this on a PM.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team